FAQ

faq

Frequently Asked Questions

What is ISHI?

ISHI™ is an ecosystem of connected devices that communicates directly and instantaneously with your clinical team to efficiently manage your heart health.Simplified education, management tips, and heart health coaching facilitate holistic outcomes.

Once the patient is prescribed ISHI™, who is responsible for getting the ISHI™ devices Health Kit to the patient and accessing the optional App?

At this time, patients cannot directly subscribe to ISHI™. ISHI™ program has to be prescribed for the patient by the physician.

Once the patient is prescribed ISHI™, who is responsible for getting the ISHI™ devices Health Kit to the patient and access to APP?

ISHI recommends transmitting readings once daily unless special circumstances prevent transmission or as otherwise instructed by your clinical care team.

Do patients need Wifi or Bluetooth connection?

Your measurements from the devices provided are transmitted via cellular technology to a HIPAA secure cloud. Analytics are performed and conveyed back to you, as well as your clinical care team.

How do patients benefit with at-home monitoring?

ISHI™ coach and team would be happy to explain the patient benefits in more detail. Contact Us

What vital signs are obtained via the devices?

Blood Pressure, Heart Rate and Weight
Focused symptom questions as needed based on patient’s data trends

Does the platform hold FDA clearance for all parameters measured?

Yes, all devices are FDA approved

How often is data captured from the patient and how is it trasmitted from the system?

ISHI™ recommends to transmit readings once daily unless special circumstances prevent transmission or recommended otherwise by your clinical care team.
Your measurements from the devices provided are transmitted via cellular technology to a HIPAA secure cloud where analytics are performed and then conveyed back to you as well as your clinical care team.

Is the ISHI system HIPAA (Health Insurance Portability and Accountability Act) compliant?

Yes. ISHI™ takes patient privacy and data security extremely seriously. All data is stored on HIPAA complaint servers and no data is shared with any 3rd party

Who do patients contact for questions related to software or other technical questions?

Technical support is available for patients and clinicians at info@ishi.care. Contact Us